Value Added Transactions
Enhance payments with tips and other post-sale features to elevate customer experience and service revenue.
Overview
Value-added transactions let you append extra charges—like gratuities or service fees—to a base payment. Use these features to streamline tipping, cover incidentals, or support custom billing scenarios.
In this guide you’ll learn
- How to add tips during or after authorization
- Implementation options using authorization adjustments or over-capture
- Best practices and API considerations
Prerequisites & Limitations
- Active merchant account with authorization adjustment or over-capture enabled
- PCI DSS Level 1 compliance for all related operations
- Card network limits on over-capture amounts (typically up to 15–20% above auth)
Compliance / Regulation Mandates
- PCI DSS Level 1: All value-added transactions—including tips added via adjustments or over-capture—must comply with PCI DSS Level 1 to ensure secure handling of payment data.
- PSD2 Strong Customer Authentication: In the EU, tipping and service-fee flows require two-factor authentication under PSD2 for customer-initiated charges.
- AML & KYC: Perform risk-based anti-money laundering controls and customer due diligence before enabling gratuities or service charges.
- GDPR Data Protection: Any personal data used in tipping functionality must adhere to GDPR principles—data minimization, explicit consent, and secure storage.
Feature Table
Feature | Description |
---|---|
Tip | Allow customers to include a gratuity or service charge on top of a transaction |
Key Details
Tip
Enable customers to add a gratuity or service fee alongside their payment.
Implementation Options
- Authorization Adjustment: After initial auth, send an
adjust-transaction
request to increase the authorized amount by the tip value before capture. - Over-Capture: When capturing, specify an amount higher than the original auth (within scheme limits) to include tip in a single capture call.
API Reference: See the Create Transaction API’s Card Transactions section for details on adjusting and capturing with extra amounts.
Updated 4 days ago