Onboarding & Underwriting an Individual
Effortless onboarding with built-in KYC and underwriting.
An Individual Customer represents a sole consumer onboarded to the Passport platform for access to financial services.
Individuals under the age of 18 can be onboarded as Joint Tenancy customers.
Identity verification is performed during onboarding to ensure compliance and secure access.
Request Parameters
externalId
string
Optional
Reference id assigned by the program manager.
type
string
Optional
Customer type.
Possible values: individual, business, joint_tenancy
Child Nodes
firstName
Compliance Checks
Note: All onboarding flows are subject to compliance verifications as per regulatory requirements.
- Sanctions screening (OFAC, PEP, Watchlists)
- Real-time or fallback manual KYC
- Risk scoring based on service type and geography
Integration Summary
| Integration Component | Endpoint / Feature |
|---|---|
| Start onboarding | POST /onboarding/session |
| Submit user info | POST /customers |
| Upload documents | POST /documents/upload |
| Status updates | GET /customers/{id} or Webhook |
| Track progress | onboarding.status.updated, document.review.failed |
Testing & Go Live
- Use sandbox data to simulate both approval and rejection flows.
- Trigger edge cases using invalid documents or incomplete profiles.
- Contact your Partner Success team to enable production onboarding.
Limitations
- Supported document types may vary by country or region
- Certain profiles (e.g., minors, non-residents) may require additional review
See Also
Updated 19 minutes ago