Adjust a Sale

Adjust allows you to modify the previous transaction amount, either by increasing or decreasing it. Adjustments help reduce declines and improve customer experience by avoiding multiple holds on funds.

Use this when:

• Additional services or fees are added.

Note: You need to specify the entire new Sale amount and not the difference.

Steps to Adjust Sale

To Adjust a Sale:

1. Use the PUT /checkout/v3/payment/{id} endpoint that includes:

   Parameter	Description
   ternderType	Set to CARD for card transactions.
   paymentToken	Secure payment token for the authorization to be adjusted.
   amount	New amount (in US currency units). Can be higher or lower than the previously mentioned amount.
   merchantId	Merchant's unique identifier.

2. PCE authorizes the payment with the issuer, captures the funds instantly. The GET /checkout/v3/payment/{id} endpoint gives a response with new amount.

   • amount: New amount as specified in the Adjust API.
   • status: Status of the payment. You will also receive the result in a webhook.

3. Wait for the Adjust webhook to learn the outcome of the request.

You can store the id and paymentToken for:

• Retrieving payment details later.
• Voiding the payment (if needed).
• Issuing partial or full refunds.