Adjust allows you to modify the previous transaction amount, either by increasing or decreasing it. Adjustments help reduce declines and improve customer experience by avoiding multiple holds on funds.

Note: You need to specify the entire new amount and not the difference.

When to Use Adjustments

Use adjustments when the transaction amount changes due to:

Tips or service charges added later
Inventory or pricing updates
Partial order fulfillment
Final settlement differences

Types of Adjustments

Depending on the transaction stage, adjustments can be performed at different levels:

Sale Adjustment

A Sale Adjustment allows you to modify the amount of a transaction that has already been processed as a Sale, where authorization and capture occur in a single step. This is useful when the final billed amount needs to be updated after the transaction has been completed.

Authorization Adjustment

An Authorization Adjustment allows you to modify the amount of an existing authorization before it is captured. This is typically used in scenarios where the final amount is determined after the initial authorization, and the transaction needs to be updated prior to settlement.

Capture Adjustment

A Capture Adjustment allows you to modify the amount at the time of capture, before the transaction is finalized for settlement. This is useful when the amount being captured differs from the originally authorized amount.