Unified Cards Error codes
Identify and resolve errors related to card issuance and management.
This section outlines error codes and messages for Unified Card operations, such as card issuance, activation, and management. Each error provides a standardized code and description to help identify the issue and enable efficient troubleshooting and handling.
Debit Card
Below are the error codes and messages for Debit Cards:
| Error Code | Error Message | Condition |
|---|---|---|
| EC-BL-0243 | Value of ALLOW_PHYSICAL_DEBIT_CARD_ISSUANCE is set to FALSE for the programManagerId: <id>. | Allowing debit card issuance is disabled by program manager. |
| EC-BL-0245 | Customer CIP should be " + CipStatusEnum.VERIFIED.name() + " for Debit Card Issuance | Customer’s CIP should be verified to issue a debit card. |
EC-BL-0246 | Address not linked with Entity: <entityName> | The account passed is not linked with the entity. |
EC-BL-0247 | Account should be " + AccountStatusEnum.ACTIVE.name() + " for Debit Card Issuance | The account passed is not in ACTIVE status. |
EC-BL-0248 | Debit Card already exists on Account Id: <value> | The debit card has already been created for the account passed. |
EC-BL-0249 | Account not linked with Entity: <entityName> | The account passed is not linked with the entity. |
EC-BL-0250 | Owner Type can not be null for business customer | Owner type has not been passed. |
EC-BL-0251 | POBOX and LOCKBOX Address are not allowed | The POBOX and LOCKBOX addresses are passed. |
EC-BL-0252 | cardholder.ownerId or cardholder.ownerExternalId is required. | The owner id or external id of card holder is not passed. |
EC-BL-0264 | "Debit Card can be re-issued only once." | Debit card cannot be reissued more than once. |
EC-AUTH-0003 | "Permission Denied" | The debit card image cannot accessed since this information requires PCI certification of your application. |
Prepaid Cards
Below are the error codes and messages for Prepaid Cards:
| Error Code | Error Message | Condition |
|---|---|---|
EC-VA-0004 | Issuance type not allowed. | The issuance type provided is not allowed. |
EC-BL-0246 | Address not linked with Entity Customer. | The address provided is not linked to the customer entity. |
EC-BL-4423 | Invalid Transaction method type ACH/RETURN/INTERNATIONAL_WIRE/CHECK. | The transaction method type provided is not supported. |
EC-BL-10442 | Card Issuance with Card Program with id idis not allowed. | The selected card program is not permitted for issuance. |
EC-BL-0628 | Comment is mandatory when reason is OTHERS. | A comment is required when the reason is "OTHERS." |
EC-BL-10436 | Card cannot be cancelled as it still has balance left. | The card cannot be cancelled because it has an available balance. |
EC-BL-0053 | Card already in CANCELLATION_INITIATED status. | The card is already in cancellation initiated status. |
EC-BL-0006 | Card not in valid status. | The card is not in a valid state to freeze or unfreeze. |
EC-VA-0005 | Validation failed. (reason is required / freezeTill must be in the future.) | The reason is missing. The freezeTill value must be a future date. |
EC-VA-0001 | Invalid Value for field reason. | The reason value provided is invalid. |
EC-AUTH-0001 | Invalid Authentication Credential. | The authentication credentials provided are invalid. |
EC-BL-10454 | Could not find prepaid card with id: id against customer with id: id | The card does not belong to the provided customer. |
EC-BL-1000 | Insufficient Balance. | The funding account has insufficient balance. |
EC-BL-0020 | Account with id not exist. | The account ID provided is incorrect. |
EC-BL-10298 | Card does not belong to the customer. | The card does not belong to the specified customer. |
EC-VA-0001 | Invalid Field for criteria.filters[0].value. | The filter value provided is invalid. |
EC-BL-4201 | Cannot perform search operation on statusdate field. | The provided filter key is not supported for search. |
Updated 10 days ago