Transactions Error codes

Diagnose and handle errors encountered during transaction processing.

This section outlines error codes and messages for Transaction operations, such as payment initiation, processing, and status retrieval. Each error provides a standardized code and description to help identify the issue and enable efficient troubleshooting and handling.

Error CodeError MessageCondition
EC-VA-0005Validation failed. (Mandatory field missing)A mandatory node has not been passed in the request.
EC-VA-0001Validation Failed. Invalid Value for field.An unsupported field value has been passed in the request.
EC-BL-2305A duplicate transaction already exists.A duplicate transaction has been created.
EC-BL-0003Transaction with external reference already exists.An update request has been made for the externalId of the check transaction, which has already been set in the system.
EC-BL-0020externalAccount with id does not exist.An id not existing in the system has been passed for the external account.
EC-BL-0020Account with id and externalId does not exist.An id not existing in the system has been passed for the account.
EC-VA-0005Validation failed. Date cannot be in past or future.A request has been passed with schedule date in the past.
EC-VA-0001Cannot update source of a transaction.The source details of a transaction cannot be updated.
EC-BL-0019Please add a comment as the reason for stopping a transaction instruction is 'Others'.A request has been passed without a comment while selecting “Others” as the reason.
EC-BL-1171Please add a comment as the reason for stopping a send instruction is 'Others'.A request has been passed without a comment while selecting “Others” as the reason.
EC-BL-0034CHECK transaction with id (id) and externalId (externalId) does not exist.Transaction id and external id passed in the request do not exist in the system.
EC-BL-0035No document found for the requested transaction.A request has been passed for a transaction without any document.
EC-BL-0908You cannot update mailing address with PO box/Lock box. Check 2day/Overnight instructions are scheduled.A request for updating an address linked to a send transaction has been made.
EC-BL-1127Cannot stop a check transaction in (status) status.A request to stop a Check transaction in a status not supporting the action has been made.
EC-BL-1153Cannot stop a WIRE transaction.A request to stop a Wire transaction has been made.
EC-BL-1175Invalid field (entity) for creating a (method) send transaction.An unsupported node for the selected send method has been passed in the request.
EC-BL-1181Invalid header for remittance template.Remittance information passed does not match existing template in the database.
EC-BL-1181Remittance template does not exist.The remittance template provided does not exist.
EC-VA-0005The length should not exceed 255 characters.The memo passed is more than 255 characters.
EC-BL-9954(method) method not supported by this (entityName).The method provided for the PPI is incorrect.
EC-BL-9977(value) is not an accepted currency for the International External Account (id).The currency provided is not supported by the international external account.
EC-BL-9999Only USD is supported as currency.The international external account does not support the provided currency.
EC-BL-10196Authorization cannot be voided as it has already been captured.You cannot void an authorization as it has already been captured.
WARN-2213Authorization id adjusted from original_amountto final_capture_amountThe pending capture amount has been adjusted.
EC-BL-10191Final capture received for Authorization.You cannot adjust an authorization for which final capture has been received.
EC-BL-0373processingDetail.checkType cannot be null.Check type is mandatory for an endorsed check (isEndorsed = TRUE).
EC-BL-0382processingDetail.checkNumber cannot be null.Check number is mandatory for an endorsed check (isEndorsed = TRUE).
EC-BL-0383processingDetail.routingNumber cannot be null.Routing number is mandatory for an endorsed check (isEndorsed = TRUE).
EC-BL-0384processingDetail.accountNumber cannot be null.Account number is mandatory for an endorsed check (isEndorsed = TRUE).
EC-BL-10351FxQuote has expired. Please try again.Provide a valid FX Quote.
EC-VA-0004amountOriginType as Destination is mandatory for non-USD foreign currency transactions.Provide the amountOriginType node when creating a non-USD international Wire transaction.


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