Account Updater

Keep vaulted cards current automatically to reduce declines

Account Updater keeps your vaulted cards current. It refreshes stored card details when a card expires, is reissued, or is replaced, so recurring and repeat payments keep working without asking the customer for a new card. Fewer avoidable declines means less churn and less manual work chasing updated card data.

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Account Updater must be enabled and configured on your merchant account. Contact your Account Management team to get started.

Benefits

  • Fewer declines: repeat and recurring charges keep working on refreshed credentials.
  • Less manual work: no chasing customers for new card details.
  • Better security: less handling of sensitive card data by staff.
  • Higher retention: frictionless payments keep customers subscribed.

How it works

  • Submission: your vaulted customer card accounts are submitted to the supported card brands.
  • Network check: the brands identify changes such as expired cards, reissued or upgraded cards, and account number changes.
  • Sync: updated details (card number, expiry date, and status) are applied to the customer's vaulted card automatically.
  • Visibility: each update is recorded so you can see what changed on a customer's stored card.

Used in these scenarios

Account Updater works behind the stored-card flows:


See also



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