Processing cut-off and status change times

Cut-off times and expected status-change timing for each payment rail, so you can set customer expectations and reconcile on schedule.

Each payment rail has a daily cut-off time and a predictable set of status-change times. A transaction created before the cut-off is picked up in the current processing window; one created after it rolls to the next business day. Use this page to understand when a transaction moves through SCHEDULED, PENDING, PROCESSING, COMPLETED, and FAILED, and when funds credit or debit the external bank account.

All times are U.S. Pacific Time. For the meaning of each status and how to track a transaction, see Transaction lifecycle.

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Times reflect standard processing windows and can shift on weekends, U.S. bank holidays, and during network disruptions. Confirm program-specific windows with your account management team.


Collect via ACH

Standard

EventTiming
Cut-off time (SCHEDULED)Quick Settle: No
PENDING and PROCESSING15 minutes after schedule creation. After processing, funds are credited to the customer account instantly.
COMPLETED11:00 PM (business day 0)
FAILED11:00 AM
CANCELLEDAllowed before the status changes to PROCESSING
Return list11:00 AM
Credit/debit in external bank accountSDA: same day. FDA: next business day.

Same Day (by realization interval)

EventInterval 0Interval 1Interval 2Interval 3
Cut-off time (SCHEDULED)Window 1: 06:00 AM, Window 2: 09:30 AM, Window 3: 10:45 AMSame as interval 0Same as interval 0Same as interval 0
PENDING and PROCESSING15 min after schedule creation15 min after schedule creation15 min after schedule creation15 min after schedule creation
COMPLETEDWindow 1: 10:15 AM (day 0); Windows 2 and 3: 03:00 PM (day 0)05:45 AM (business day 1)05:45 AM (business day 2)05:45 AM (business day 3)
FAILED11:00 AM11:00 AM11:00 AM11:00 AM
CANCELLEDBefore status changes to PROCESSINGBefore PROCESSINGBefore PROCESSINGBefore PROCESSING
Return list11:00 AM11:00 AM11:00 AM11:00 AM
Credit/debit in external bank accountSame daySame daySame daySame day

Forward Day (by realization interval)

EventInterval 0Interval 1Interval 2Interval 3
Cut-off time (SCHEDULED)3:30 PM3:30 PM3:30 PM3:30 PM
PENDING and PROCESSING15 min after schedule creation15 min after schedule creation15 min after schedule creation15 min after schedule creation
COMPLETED05:30 AM (business day 1)05:30 AM (business day 2)05:30 AM (business day 3)05:30 AM (business day 4)
FAILED11:00 AM11:00 AM11:00 AM11:00 AM
CANCELLEDBefore status changes to PROCESSINGBefore PROCESSINGBefore PROCESSINGBefore PROCESSING
Return list11:00 AM11:00 AM11:00 AM11:00 AM
Credit/debit in external bank accountNext business dayNext business dayNext business dayNext business day

Pay via ACH

Same Day

EventTiming
Cut-off time (SCHEDULED)Window 1: 06:00 AM, Window 2: 09:30 AM, Window 3: 10:45 AM
PENDING and PROCESSING15 minutes after schedule creation
COMPLETEDWindow 1: 09:45 AM, Window 2: 11:00 AM, Window 3: 12:00 PM
FAILED11:00 AM
CANCELLEDBefore the status changes to PROCESSING
Return list11:00 AM
Credit/debit in external bank accountSame day

Forward Day

EventTiming
Cut-off time (SCHEDULED)3:30 PM
PENDING and PROCESSING15 minutes after schedule creation
COMPLETED7:00 PM
FAILED11:00 AM
CANCELLEDBefore the status changes to PROCESSING
Return list11:00 AM
Credit/debit in external bank accountNext business day

Refund

EventTiming
Cut-off time (SCHEDULED)3:30 PM
PENDING and PROCESSING15 minutes after schedule creation
COMPLETED7:00 PM
FAILED11:00 AM
CANCELLEDBefore the status changes to PROCESSING
Return list11:00 AM
Credit/debit in external bank accountNext business day

Pay via Check

Applies to standard, overnight, and 2-day check delivery.

EventTiming
Cut-off time (SCHEDULED)9:30 AM
PENDING and PROCESSING15 minutes after schedule creation
COMPLETEDAfter check presentment (next business day of check deposit)
FAILED11:00 AM
IN_DELIVERY11:45 PM
CANCELLEDBefore the status changes to PROCESSING
Credit/debit in external bank accountUpon depositing the check

Pay via Wire

EventDomesticInternational (USD and non-USD)
Cut-off time (SCHEDULED)1:30 PM12:00 PM
PENDING and PROCESSING15 min after schedule creation15 min after schedule creation
COMPLETED6:30 PM (business day 0)6:30 PM (business day 0)
FAILED6:30 PM (business day 0)6:30 PM (business day 0)
CANCELLEDBefore status changes to PROCESSINGBefore status changes to PROCESSING
Return list6:30 PM (business day 0)6:30 PM (business day 0)
Credit/debit in external bank accountSame dayNext business day

Pay via BOOK

EventTiming
Cut-off time (SCHEDULED)Instant
PENDING and PROCESSING15 minutes after schedule creation
COMPLETED15 minutes after schedule creation
CANCELLEDBefore the status changes to COMPLETED
Credit/debitBalance update and ledger entry in the Passport account reflect within 20 minutes

Collect via Card

EventQuick SettleRealization interval 0Realization interval 1
Cut-off time (SCHEDULED)No3:30 PM3:30 PM
APPROVEDInstant. After APPROVED, funds are credited to the customer account immediately.InstantInstant
PENDINGInstantInstantInstant
COMPLETED11:00 PM (business day 0)05:30 AM (business day 1)05:30 AM (business day 2)
VOIDBefore 3:45 PMBefore 3:45 PMBefore 3:45 PM

Refund to card

EventTiming
Cut-off time (SCHEDULED)3:30 PM
APPROVEDInstant
PENDINGInstant
PROCESSINGInstant
COMPLETED11:00 PM (business day 0)

Remote Check Deposit

EventQuick SettleRealization interval 0Realization interval 1Realization interval 3
Cut-off time (SCHEDULED)No2:00 PM2:00 PM2:00 PM
PENDING and PROCESSING15 min after schedule creation. After processing, funds are credited instantly.4:00 PM4:00 PM4:00 PM
COMPLETED11:00 PM (business day 0)05:30 AM (business day 1)05:30 AM (business day 2)05:30 AM (business day 3)
CANCELLEDBefore status changes to PROCESSINGBefore PROCESSINGBefore PROCESSINGBefore PROCESSING
Return list6:30 PM (business day 3)6:30 PM (business day 3)6:30 PM (business day 3)6:30 PM (business day 3)
Credit/debit in external bank accountNext business dayNext business dayNext business dayNext business day

A remote check deposit can move to FAILED at different points during the realization interval:

  • Instant, if the check image is unclear.
  • By 4:00 PM, if duplicate MICR details are detected.
  • If the check is returned by the payer's bank before the realization interval is over.

See also



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