Collections
Treasury cash management for pulling funds into your program: ACH and wire drawdown today, more receivables rails over time.
Collections is the treasury cash-management capability for pulling funds into your program accounts. You initiate the pull: you debit a payer's bank account and move the funds into a Passport Account. It always requires authorization from the payer to debit their account.
This is built for businesses running treasury operations — payroll providers, lenders, financial institutions, property managers, and enterprise finance teams — not merchant checkout. It spans multiple rails: ACH and wire drawdown today, with more receivables methods (such as RTP/FedNow Request for Payment, lockbox, and check or cash deposits) over time. ACH is one method here, not the whole story.
Collections is the opposite of Pay (money out) and different from Transfer funds (moving money between accounts you own). Choose the rail that fits the amount and urgency.
Treasury collection vs. merchant payment acceptanceCollections is for pulling funds into your program as a treasury operation. If you're a merchant accepting an ACH/bank payment from a customer at checkout, on an invoice, or on a payment link, that's a payment-acceptance job on a different platform — see Accept Payments → Online ACH Payments.
Choose a rail
Inbound funds aren't final immediately
An ACH debit can be returned even after it settles. PCE holds inbound funds for a good-funds period: the transaction stays
PROCESSINGuntil the interval passes, then moves toCOMPLETED. Don't treat collected funds as spendable until then. See Transaction lifecycle.
See also
- Transaction lifecycle: statuses, tracking, and the good-funds period
- Recurring transactions: collect a fixed amount automatically on a schedule
- External Accounts & Contacts: save the payers you collect from as Contacts
- Transfer funds: fund a Passport Account from your own bank (a transfer, not a collection)
- Funding Rules: automatically split the funds you collect across multiple accounts
Updated about 17 hours ago